ASSISTANT
TECHNOLOGIES WITHIN VIRTUAL ASSISTANT
Wakeword (WW) detector
Runs on the device, listening for the user to say a particular word or phrase to activate the assistant.
Automatic Speech Recognition (ASR)
Converts spoken audio from the user into a text transcription.
Natural Language Understanding (NLU)
Takes the transcription of what the user said and predicts their intention in a way that’s actionable.
Dialogue Manager (DM)
Decides what to say back to the user, whether to take any action, and handles any conversation.
Text to Speech (TTS)
TTS is the output voice of the assistant.
BUSINESS BENEFITS OF VOICE ASSISTANTS
Increased conversions
Technologies have come to the point where they can recognize the user's natural request and fulfill their wishes. As a result, conversions are growing.
Customer service improvement
VA in business have become indispensable for ensuring decent customer service .
Automated meeting coordination
VA has access to your calendar, other employees and clients calendars then it can arrange meetings that fit into everyone’s schedules.
Cost savings
The savings are due to the fact that business owners need to hire fewer employees and maintain fewer premises.
Enabling the smart office
Voice based virtual assistants will also enable the creation of smart, connected offices.
Simplification of internal business processes
The ability to refer part of the work to a virtual digital assistant allows company employees to switch to more important tasks.
HOW TELECOMATICS HELPS THE INDUSTRY
The virtual assistant market is booming! Thanks to artificial intelligence (AI) technology, devices that model human interaction to perform multiple tasks have grown considerably in popularity.
