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Virtual Assistant Application Development - Telecomatics

Slide p v VA m m v n VIRTUAL
ASSISTANT
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Slide VA Telecomatics are good in building a Virtual Assistant based Application. A Virtual Assistant is an artificial intelligence system that emulates human interaction to perform particular tasks, like customer service. Virtual Assistants are proliferating because of deep neural networks, machine learning, and other advancements in AI technologies.

TECHNOLOGIES WITHIN VIRTUAL ASSISTANT

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Wakeword (WW) detector

Runs on the device, listening for the user to say a particular word or phrase to activate the assistant.

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Automatic Speech Recognition (ASR)

Converts spoken audio from the user into a text transcription.

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Natural Language Understanding (NLU)

Takes the transcription of what the user said and predicts their intention in a way that’s actionable.

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Dialogue Manager (DM)

Decides what to say back to the user, whether to take any action, and handles any conversation.

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Text to Speech (TTS)

TTS is the output voice of the assistant.

BUSINESS BENEFITS OF VOICE ASSISTANTS

Increased conversions

Technologies have come to the point where they can recognize the user's natural request and fulfill their wishes. As a result, conversions are growing.

Customer service improvement

VA in business have become indispensable for ensuring decent customer service .

Automated meeting coordination

VA has access to your calendar, other employees and clients calendars then it can arrange meetings that fit into everyone’s schedules.

Cost savings

The savings are due to the fact that business owners need to hire fewer employees and maintain fewer premises.

Enabling the smart office

Voice based virtual assistants will also enable the creation of smart, connected offices.

Simplification of internal business processes

The ability to refer part of the work to a virtual digital assistant allows company employees to switch to more important tasks.

VA Benefits 2

HOW TELECOMATICS HELPS THE INDUSTRY

The virtual assistant market is booming! Thanks to artificial intelligence (AI) technology, devices that model human interaction to perform multiple tasks have grown considerably in popularity.